ABOUT US
OUR STORY
Tom and Alan founded Social Origin to offer something that is true to our values, enabling us to help leaders achieve their goals and increase their positive social impact through Service Design.
At the heart of the business is our desire to help organisations create positive change through simple, inclusive service design.
OUR MISSION
To make a positive impact on people’s lives by helping organisations deliver better services
We are an experienced team, excited by complex and systemic challenges. We have a track record of collaboratively designing changes that deliver policy, financial and experiential goals.
OUR VALUES
Our values are central to how we work
They help us focus on what is important by acting as a day-to-day guide for decision making.
Our values come through in everything that we do, from how we collaborate with our clients, to how we recruit experts.
MAKE A POSITIVE IMPACT
We always seek to make a positive impact on organisations, their services and the lives of people who use them. Knowing that our work is making a positive difference is what motivates us.
CREATE A SHARED UNDERSTANDING
We create a shared understanding of how services work and the challenges to be overcome in delivering them with our clients. Empowering the people we work with, so that they in turn can empower the people they work with, is fundamental to how we work and what we deliver.
ENABLE INFORMED DECISIONS
We provide information and insights to help clients make the best possible decisions. Our expertise, and the research and co-creation work we undertake on projects, ensure that services are built on deep understanding.
OUR FOUNDERS
Tom Baines
Co-Founder
Tom is a multidisciplinary designer with a background in complex, large (up to £1 billion) scale transformation across the Public Sector and in Higher Education. Tom is adept at uncovering the human element of complex problems, using this insight to design novel solutions.
Passionate about making design a collaborative and inclusive process and using it as a tool for positive change, Tom is open minded, curious and enjoys exploring new approaches to solving challenges.
Alan Roffey
Co-Founder
Alan is a Service Designer and skilled facilitator, with extensive experience of designing intricate services within large-scale transformation programmes. He has advised a wide range of organisations on how to bring a human focus to addressing their strategic challenges and goals.
Alan looks beyond the functional elements of a service, considering its wider potential and helping to create a positive impact on people’s lives and the environment around us.
MEMBERSHIPS
We are proud to be part of
these communities:
